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Telematics charges
Account Charges
| Definition | Charge | |
|---|---|---|
| Out of Hours Surcharge | Additional charge per device fitted on weekends. | RM150.00 |
| Configuration Fee | Fee for initial device setup. | RM100.00 |
| Returned DD Charge | Charge for a missed Direct Debit payment. | RM5.00 |
| Kinesis Insight | A weekly report sent directly to your inbox summarising your fleet activity (charge per vehicle tracking subscription per month). | RM10.00 |
| Service call | Charge per appointment for an engineer to check and repair an issue. | RM200.00 |
| Missed Appointment / Late Cancellation | Charge per vehicle non-attendance or cancellations made after 8am on the last business day prior to the appointment. | RM200.00 |
| No Fault Found Fee | Charge per device when no defect is found after it is reported faulty. | RM100.00 |
Tracking Charges
| Definition | Charge | |
|---|---|---|
| Device Installation | Charge per device for the installation of a new or replacement tracking device. | Easy install RM200.00 Hardwired RM200.00 |
| Device Removal | Charge per device for the removal of a tracking device and leaving it with the customer. The customer is responsible for the return of the device to Radius. | RM200.00 |
| De-install/Re-install (De/Re) | Charge per device for the removal of a tracking device from one vehicle and the same device installed on another vehicle at the same location at the same time. | RM250.00 |
| Device Non-Return Fee | Charge per tracking device that has not been returned to Radius within 60 days from the device being placed on Permanent Stop. | Vehicle RM430.00 Asset RM575.00 |
Camera Charges
| Definition | Charge | |
|---|---|---|
| Camera Installation | Charge per camera for the installation of a new or replacement camera for up to 5 cameras. For more than 5 cameras, pricing is available upon request. | Easy install: RM250.00 Hardwired: RM250.00 |
| Camera Removal | Charge per camera for the removal of a camera and leaving it with the customer. The customer is responsible for the return of the camera to Radius. | RM250.00 |
| De-install/Re-install (De/Re) | Charge per camera for the removal of a camera from one vehicle and the same camera installed on another vehicle at the same location at the same time. | RM300.00 |
| Camera Non-Return Fee | Charge per camera that has not been returned to Radius within 60 days from the camera being placed on Permanent Stop. | RM860.00 |
These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.