Supporting customers

At Radius, we're focused on delivering a positive customer experience at every step of the journey.

Learn more about the changes we've made, how to contact our team to get the support you need, and access self-serve and training resources.

fuel customer service

Contact the team

Please contact our customer support team if you need any assistance. Our goal is to resolve any problems as quickly as possible, to ensure you maximise the benefits of your telematics solution!

Our team is available 09:00 - 20:00 Eastern, 06:00 - 17:00 Pacific.

  • Focus on first call resolution

  • Dedicated and experienced team

  • Contact us via phone or email

Training & how-to guides

Unlock the full potential of our telematics software with our comprehensive how-to videos. Whether you’re configuring geofencing, optimising route planning, or analysing driver behaviour, these tutorials guide you step-by-step.

Enhance your operations, streamline workflows, and maximise efficiency. Empower your team to harness the software effectively and drive success.