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Installation support
Take a look at our step-by-step video guides on each telematics device, covering how to properly install each device type to get set-up quickly to enjoy the benefits of our telematics solutions.
If you need additional support or details on how to return devices to us, details are available below.
Device installation videos
Take a look at our step-by-step video guides on each telematics device, covering how to properly install each device type to get set-up quickly to enjoy the benefits of our telematics solutions.
Installation appointments guide
Find all the information needed to prepare for your appointment, including pre-installation requirements. Our expert team is dedicated to providing timely and professional service, making the setup hassle-free.
Returning devices to us
To return devices to us, simply download and print the documents below. You will need to cover the postage costs. Please provide us with the proof of postage and tracking number and email it to crewe.distribution@radius.com.
Your package label
Please place this document on the outside of the box.
Your return details
Please fill out the document and place it inside the box.
Partnership
Why choose Radius?
With innovative solutions built around the needs of our customers, we've established an international reputation for helping businesses grow sustainably.
Expertise
Our team has over 35 years of experience helping more than 470,000 customers globally.
Trust
We are an internationally-acclaimed provider with numerous awards for our products and services.
Choice
Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.
Solutions
Use our award-winning technology and services to save your business time and money.
Need help?
Can’t find what you are looking for?
The customer support team at Radius has a global reach with over 50 offices to offer local contact with an international presence. Let us know how we can help.
