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What to do when your fleet vehicle is stolen

It can be distressing to discover a company vehicle has been stolen. But with swift action, you can minimise disruption and increase the chances of your vehicle being recovered. This guide outlines the essential steps to effectively locate and recover the vehicle while minimising the impact on your business.

Parked vans

Has the vehicle definitely been stolen?

This may sound a little obvious, but there may be another explanation as to why the vehicle isn’t where you might expect it to be. Ask yourself the following questions:

Could someone else be using the vehicle?

If anyone else at the company uses the vehicle or has access to keys, try to find out if they’ve taken or moved it. Ask other colleagues or anyone in the area who might have information about the vehicle’s whereabouts. Is there CCTV on the premises?

Was it illegally parked?

If so - it may have been impounded. Call 999 to get in touch with your local police station who’ll be able to help.

Did you definitely park where you thought you had?

It's easy to sometimes misremember exactly where you left a vehicle. Retrace your steps to double-check it’s not where it’s supposed to be.

By asking yourself these questions, you can avoid unnecessary stress and wasted time if the vehicle was simply misplaced.

How to report a stolen vehicle

If you've established that a theft has taken place, you should contact the police through 999 or visit the nearest police station to report the theft. They'll ask for key details about the vehicle, including its make, model, colour, and registration plate. They'll also need information such as the company the vehicle belongs to, where it was taken from and, if possible, an approximate time (or timeframe) in which it was stolen.

Try to have all of this information readily available when you call to help speed up the process. The sooner the theft is logged, the sooner it can be investigated, and the greater the chances are of the vehicle being recovered.

Check your company policy

Your company may have a specific vehicle theft procedure in place, so be sure to report the theft to your supervisor, fleet manager or a designated contact within the business.

How to find a stolen vehicle

A vehicle tracking system - particularly one with stolen vehicles recovery capabilities - can be immensely helpful in locating a stolen vehicle. If your vehicle has one of these systems installed, you can quickly and easily obtain real-time and historical location data to help with these efforts. However, as tempting as it may be, you should avoid any attempts to locate or confront the culprits yourself. This can jeopardise the police investigation and put your safety at risk.

The good news is, stolen vehicles with these systems installed have promising recovery rates. Radius’ Investigations Unit has a success rate of 98% for recovering cars and vans and has recovered millions worth of assets in the last five years.

Systems such as these can not only improve the chances of recovery, but can also prevent theft in the first place. In fact, a recent study found that cars fitted with approved vehicle trackers are five times less likely to be stolen than cars without them.

What types of vehicles can trackers protect?

Stolen vehicle tracking systems are suitable for all types of companies, whether you’re a sole proprietor with just one company car, or the manager of an entire fleet of trucks, vans, cars or buses.

While asset tracking is a great option for trailers, construction equipment, shipping containers and other valuable machinery, with Radius having recovered assets such as these worth millions in the last 5 years alone.

How to protect your fleet from theft

We hope these tips have been useful in providing you with an overview of what to do when a company vehicle is stolen and how to find your stolen vehicle. It's crucial to know what to do in case the worst does happen. However, by implementing proactive security measures, such as vehicle tracking, and ensuring appropriate insurance coverage, you can minimise the impact of a theft on your business’ operations and finances.

To find out more about how Radius can help protect your company vehicles, get in touch with a member of our friendly team today.

Two vans on the back of a flatbed truck

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