Kinesis product update

We’re continuously making improvements to the Kinesis platform to help you manage your fleet more effectively. Read more about the latest releases and enhancements below.

Driver performance update

Driver performance has been available for some time, and this latest update focuses on improving the user interface.

Here's a quick overview of what's changed:

There's a new look and feel to the driver performance dashboard, with a newly improved, modernised design.
To continue improving consistency on the Kinesis system, the download, email and save report button now share a standard component across all pages.

Velocity app update: Video Retention

What's new?

Videos that are retrieved manually or automatically uploaded through event triggers will now only be available in the temporary video library for 31 days. After this period, any videos not permanently saved will be deleted from the platform.

You must now move any videos you wish to keep into the 'Saved Videos' section. These videos will then be available to view in the permanent video library.

Multiple fuel card linking

You can now link multiple fuel cards to a tracking device directly within the Kinesis platform, offering greater flexibility and control. Customers can manage this themselves, removing the need to raise a case for a card pack.

What's new?

Flexible linking: You can now link as many fuel cards as needed to a specific device, providing greater flexibility for mixed fleets. Please note that a fuel card can only be linked to one tracking device at a time, and there is no way to link a fuel card to driver ID currently.
Self-service: This update allows users with multiple cards to manage their own card linking, rather than raising a case for a card pack to be produced, which saves time and increases control.
Unified data: Users with multiple fuel cards can now have full visibility of their fuel spend and vehicle usage, enabling them to make data-driven decisions on fleet operations.

Live map: Onboarding Notice

What's new?

An onboarding notice has been added to the Kinesis app to inform you when your devices will appear on the live map. This simple, proactive message helps to set your expectations and reduce confusion around the onboarding process.

Live map and live stream updates

In our most recent release, we have implemented a number of small improvements to our Live Map screen and Live Streaming feature:

Live Map – Business Information Toggle: You can now choose to display information about businesses located in the area on the map.
Live Map – POI (point of interest) Name Toggle: This allows you to show or hide the names of POIs that have been set up on your Live Map. You can now select to see POIs by icon only or choose whether to see designated names.
Live Stream Camera Switching: Switching the selected cameras mid-stream no longer ends the previous stream, allowing for a better viewing experience.
Live Stream Availability Count: The number of available live streams is displayed, helping users to understand how many additional live streaming sessions can be executed that day.

Update to the ‘Device Health Dashboard’

Kinesis ‘Device Health Dashboard’ feature has now been updated to include all device types, including vehicle trackers, asset trackers and cameras.

To recap, this feature monitors the status of any devices installed in a vehicle, helping you to proactively manage your equipment.

Key functionality:

Instantly check device connectivity across your fleet.
Identify any offline, disconnected, or malfunctioning devices.
View the last check-in time for each device to ensure everything is working as expected.
Spot potential issues before they impact your visibility or reporting.

If a problem is detected, the system flags it clearly so you can:

Click into the affected device for more details.
Log a fault or contact support directly for assistance.
Keep your fleet compliant and protected with minimal disruption.

Device Battery Alert

The new ‘Device Battery’ tile can now be accessed below ‘Notification’ tile for viewing past device battery alert notifications. This allows users to receive notifications when an asset tracker device’s battery reaches low or critical levels. Alerts can be sent via email or mobile app push notification, helping users take timely action and avoid tracking loss.

Device Battery Alert includes:

Battery Notifications: Alerts triggered at low and critical battery thresholds.
Multi-Channel Delivery: Notifications available via email and mobile app.
New App Tile: A dedicated “Device Battery” tile under the “Notification” section for viewing past alerts.

Velocity app: Kinesis live streaming

You can now view live footage directly from the mobile app, providing even more flexibility and real-time visibility while on the go.

Key Features:

vision-uno: Up to 5 live streams per day, per front camera
vision-duo: Up to 10 live streams per day, per front/driver-facing camera
Stream duration: Each stream lasts up to 60 seconds
‘View Live Stream’ button added in Live Map for viewing live streams of moving vehicles

Managing and auto-deletion of videos

The new video management features are now available on Kinesis.

What’s new?

New Video Tab:

Event Triggered: Footage automatically captured from alerts/events.
Requested: Footage manually pulled by users

Saved videos tab:

You can now save important footage (event-triggered or requested) to stop it being auto-deleted.
Footage can still be deleted by users with the right permissions.

Increased live streaming for vision-duo devices

We’ve upgraded the live streaming capabilities for our vision-duo device on the Kinesis platform, giving you more flexibility when monitoring your fleet.

What’s new?

Vision-Duo devices now support up to 10 live streams per day.
Optimised for dual-camera setups, ideal for improved driver visibility and enhanced safety monitoring
No changes to Vision-Uno, the 5-stream daily limit still applies

API for device location

We've made it easier than ever to connect Kinesis with your external systems. With our new self-service token key system, you can now access API feeds directly from the Kinesis platform, no technical request process needed.

With this new feature, you can:

Generate secure API tokens yourself, instantly, from within your Kinesis account
Access real-time location data directly through the API feed
Integrate seamlessly with third-party systems

Asset location history

This new functionality provides detailed historical ping data for assets, allowing you to review movement over time, validate asset activity, and support internal reporting or audits.

A new ‘Assets’ tile is now available in the Trip History section of Kinesis, displaying:

Date and time of each ping
Location coordinates
Ping type (Trip or Time mode)

Device health dashboard

The new ‘Device Health Dashboard’ monitors the health status of any cameras installed, helping you to proactively manage your equipment.

With this tool, you can:

Instantly check device connectivity across your fleet
Identify any offline, disconnected, or malfunctioning cameras
View the last check-in time for each device to ensure everything is working as expected
Spot potential issues before they impact your visibility or reporting

Velocity app: Request video

The 'request video' feature is now available for all velocity app users. It is now quicker and easier for you to access incident-related footage directly from your mobile devices.

Key benefits:

Reduced reliance on desktop access
Faster response times for incident review
Greater control directly from the palm of your hand

Download the app from the google play store or the app store today.

Velocity app: Enhanced map styles and today's location updates

The Radius Velocity app has been updated to display enhanced map styles and today's location updates.

What's new?

Today's location updates: You can now view today's locations of your asses directly on the live map.
Enhanced map styles: You can switch between standard and satellite map views for trip history playback.

Download the app from the google play store or the app store today.

Last known location for neon devices

The 'last known location' feature is now available for all Kinesis users. This update enhances how GPS signal data is displayed, providing you with improved visibility and tracking accuracy.

What features are available?

Clearer display of last known location: Devices will now show the last known location when GPS signals are weak, ensuring better tracking continuity.
Enhanced trip history and live map features: Time stamped events for each GPS ping.

Product release: Launch of the neon-g in Malaysia

We’re excited to announce the launch of our newest asset tracking device, neon-g, now available in Malaysia.

What is neon-g?

The neon-g is a compact, self-installed asset tracker device, designed to provide simple and reliable visibility over both powered and non-powered assets.

What features are included?

Compact, durable design with simple self-install
Long battery life with replaceable batteries
Waterproof (IP68 rated)
Thatcham S7 approved
Transferable between assets
Two configuration modes: Trip Mode and Time Mode
Compatible with Kinesis and Kinesis Pro

Driver-activated video footage capture on Kinesis

The 'Driver-activated' feature on Kinesis for our vision customers is now released! This enables drivers to capture footage instantly by pressing a button to start the driver-activated mode.

What you need to know:

Alerts: Fleet managers will now receive notifications of 'Driver-Activated' events via email or push notifications
Access the footage: Recorded videos from these events can be easily reviewed and retrieved through the 'Event Videos' or 'Trip History' sections on Kinesis

New Kinesis feature: training and guides

A new feature is now live on the Kinesis Telematics homepage - the 'Training & Guides' tile!

What's new?

Quick access to resources: A dedicated tile now redirects users to a centralised page on radius.com featuring training materials and videos.
Localised content: The page dynamically adjusts to the user’s region, ensuring content is language-specific (e.g., German, Spanish).
Seamless navigation: Positioned alongside other existing tiles for ease of use.

Live streaming now available on Kinesis

The new 'Live Streaming' feature is now available for all Kinesis users, enabling you to stream live video directly from the platform.

What's new?

Live streaming: you can now access up to 5 live streams per day, per camera.
Duration: each stream can last up to 60 seconds.
Supported devices: available for both vision-uno and vision-duo (CV200 device only).

'Contact us' page

The 'Contact us' page has been updated to enhance operational efficiency and improve overall customer experience:

Amendment to tile options: more specific categories to streamline the enquiry process.
Important required fields for supplementary information: ensuring we gather all necessary details upfront to address customer needs promptly.
Feedback feature: a new option for customers to give feedback directly through the platform.
Cancellations tile: this will include a prompt for a follow-up call to address customers' concerns and help retain them.
Installation tile: customers can request an installation, deinstallation, and/or cancel an installation.

Asset tracking available in Kinesis

We have launched a new asset tracking device - the neon-g - and as part of this launch, customers of Kinesis can now take advantage of our asset tracking product, as well as vehicle tracking and vehicle cameras.

The neon-g device is designed for simple GPS tracking. It's a robust device with replaceable batteries that can be easy self-installed, or even moved between different assets as required. It can be fitted on all types of assets, including vehicles, machinery and equipment, or even other items of high value.

What features are available?

Long battery life – 3 years (can be influenced by different factors)
Replaceable batteries
Battery % visibility
GPS ping location (four times per day)
Slim and easy-to-install
Transferable between assets
IP68 rated ingress protection (water and dust resistance)

The neon-g is ideal for tracking important assets, or can be used in conjunction with our vehicle tracking and vehicle camera solutions as an additional layer of tracking.

Video request page

The video search page has been updated to simplify the camera footage download. The page has just two tiles, making it clear whether you are here to get new footage or view existing footage. What are the objectives?

Simplify the process: our goal is to reduce the time and effort required to access important footage,
Improve incident discovery: users can promptly download and review footage to understand events, which aids in resolving disputes, conducting investigations, and improving driver performance,
Clarify the options: make it clear to view 'Event' footage vs 'Requested' footage.

CAN data available on Kinesis

Previously, users could only access CAN data - primarily fuel level, odometer and RPM information, plus battery level and range for EVs - through Kinesis Pro.

This data can now be accessed via our Kinesis platform, meaning customers using stratus tracking devices can benefit from the additional data capture without using Kinesis Pro.

Recording business, private and commute mileage

We have improved how private/business mileage is managed on the Kinesis platform. This change applies to both the Driver App and the web-based platform. As a result of the change:

Drivers now have the ability to select whether a trip is business, personal, or commute with the Driver App,
Fleet managers can change the designations of trips in the Trip History section of Kinesis,
Reports have been updated to include this information to help with local legislative requirements.

Need help?

Can’t find what you are looking for?

Call us on +60 3-9212 6655 or go to the contact page on Kinesis, our experts are on hand to help with any queries you may have.

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