Customer Service and Operations
Developing you and your experience
Communication is at the forefront of everything we do. Leading with Cisco technology we keep our customers informed and their experience at a level of excellence. MS Teams helps keep our teams connected.
Market-leading CRM platforms give Radius the edge to deliver our clients a first-class journey. These platforms also allow us to tailor the experience for our staff by analysing customer data and trends.
Employee progression is important to us. We offer a range of training courses suited to individuals who want to learn new concepts and theories to allow them to develop and achieve real change in the department.

Career Development
We have ambitious expansion plans across the UK and Europe. You will be joining a high-growth business with opportunities to develop your career in a multitude of support disciplines and countries.
We offer our dedicated agents NVQ level 3 in customer services, customer service excellence and level 3 and 5 diplomas in leadership and management, enabling skill enhancement and experience through a recognised qualification.
For more technical roles, employees will gain advanced accreditations for delivering innovative hosted telephony solutions.
Many of our senior team started their careers in Radius customer service and operations in entry-level roles.

Team Structure
Our first-line and second-line service teams are located across six regional offices with local managers, supported by a national department head aligned to a function director.
We look for ambitious individuals who are prepared to go the extra mile in delivering the best customer experience and understanding the importance of how client interactions underpin repeat business and referrals. Being able to work successfully under pressure is important.
Current opportunities
Job Title | Location | Department | |
---|---|---|---|
Sales Executive | Ipswich - UK | Sales & Account Management | Apply |
Sales Advisor | Crewe - UK | Sales & Account Management | Apply |
Network Administrator | Crewe - UK | Finance & Commercial | Apply |
Customer Service Administrator | Crewe - UK | Customer Service & Operations | Apply |
Credit Controller | Crewe - UK | Credit | Apply |
Rental Administrator | Bishops Stortford - United Kingdom | Customer Service & Operations | Apply |
Outbound Sales Advisor - Telematics | Belfast - Northern Ireland | Sales & Account Management | Apply |
Light Vehicle Technician | Melton Mowbray - United Kingdom | Customer Service & Operations | Apply |
Head of Credit - Debt Recovery | Crewe - UK | Credit | Apply |
Customer Service Advisor (maternity cover) | Horsforth - United Kingdom | Insurance | Apply |
UX / UI Designer | Crewe - UK | Technology & IT | Apply |
Account Manager | Galway - Ireland | Sales & Account Management | Apply |
IT Senior Engineer | Belfast - Northern Ireland | Technology & IT | Apply |
Global Head of Payroll | Crewe - UK | HR & Facilities | Apply |
Trainee Sales Advisor | York - UK | Sales & Account Management | Apply |
HR Administrator | Crewe - UK | HR & Facilities | Apply |
Systems Administrator (HR) | Crewe - UK | HR & Facilities | Apply |
Graduate Management Programme - SEA - Marketing | Kuala Lumpur - Malaysia | Early Careers | Apply |
Graduate Management Programme - SEA - Sales | Kuala Lumpur - Malaysia | Early Careers | Apply |
Credit Control Manager | Crewe - UK | Credit | Apply |
Project Administrator | Chiswick - UK | Customer Service & Operations | Apply |
Assistant Financial Controller | Crewe - UK | Finance & Commercial | Apply |
Assistant Management Accountant - Telematics | Crewe - UK | Finance & Commercial | Apply |
Financial Controller - Telematics | Crewe - UK | Finance & Commercial | Apply |
Credit Officer | Galway - Ireland | Credit | Apply |
Trainee Sales Executive | Sheffield - UK | Insurance | Apply |
Sales Executive | Sheffield - UK | Insurance | Apply |
Implementation Manager - Vehicle Telematics | Crewe - UK | Customer Service & Operations | Apply |
Kinesis Sales Advisor | Milano - Italy | Sales & Account Management | Apply |
People Business Partner - Berlin | Berlin - Germany | HR & Facilities | Apply |
Verkoopmedewerker binnendienst inbound | Breda - Netherlands | Sales & Account Management | Apply |
Operations en customer service agent Kinesis | Breda - Netherlands | Apply | |
Inside Sales Accountmanager Kinesis | Breda - Netherlands | Apply | |
Account Based Marketing Executive | Breda - Netherlands | Marketing | Apply |
Customer Service medewerker | Breda - Netherlands | Apply | |
Verkoopmedewerker binnendienst outbound | Breda - Netherlands | Apply | |
Workshop Administrator | Leicestershire - UK | Sales & Account Management | Apply |
Maintenance Administrator | Leicestershire - UK | Sales & Account Management | Apply |
Bookings Coordinator | Salford - United Kingdom | Sales & Account Management | Apply |
Inbound Sales Executive | Crewe - UK | Sales & Account Management | Apply |
Customer Fulfilment Administrator | Salford - UK | Sales & Account Management | Apply |
Regional Sales Manager | Crewe - UK | Sales & Account Management | Apply |
Business Development Manager | Crewe - UK | Sales & Account Management | Apply |
Trainee Account Manager | Crewe - United Kingdom | Sales & Account Management | Apply |
Administrator | Crewe - United Kingdom | Customer Service & Operations | Apply |
Corporate Broker | Remote - United Kingdom | Insurance | Apply |
Commercial Broker | Remote - United Kingdom | Insurance | Apply |
Tele-appointment Setter | Crewe - UK | Sales & Account Management | Apply |
Telesales Advisor - Business to Business | CREWE - United Kingdom | Sales & Account Management | Apply |
Finance Programme - College Leavers | Crewe - UK | Early Careers | Apply |
Graduate Finance Programme | Crewe - UK | Early Careers | Apply |
Finance Development Programme | Crewe - UK | Early Careers | Apply |
Customer Service Advisor | Horsforth - United Kingdom | Insurance | Apply |
Sales Supervisor | Derry - Northern Ireland | Sales & Account Management | Apply |
Director of Executive Search | Crewe - UK | HR & Facilities | Apply |
Senior Telecoms Technical Support | CREWE - United Kingdom | Customer Service & Operations | Apply |
Junior People Business Partner - Berlin | Berlin - Germany | HR & Facilities | Apply |
Junior PHP Developer | remote - United Kingdom | Technology & IT | Apply |
Senior PHP Developer | remote - UK | Technology & IT | Apply |
Telesales Advisor | Crewe - United Kingdom | Sales & Account Management | Apply |
Manager Mobile Operations. | Belfast - Northern Ireland | Sales & Account Management | Apply |
Tax Trainee | Crewe - UK | Finance & Commercial | Apply |
Enterprise Account Manager - Telecoms | Chiswick - UK | Sales & Account Management | Apply |
Account Manager | Belfast - Northern Ireland | Sales & Account Management | Apply |
Sales Executive | Crewe - United Kingdom | Sales & Account Management | Apply |
Bodyshop Administrator | Leicestershire - United Kingdom | Customer Service & Operations | Apply |
Financial Operations Manager | Crewe - UK | Finance & Commercial | Apply |
Customer Service Summer Contract - 3 months Temporary contract with immediate start | Galway - Ireland | Customer Service & Operations | Apply |
Senior Finance Assistant | Dublin 14 - Ireland | Finance & Commercial | Apply |
Sales Executive | Crewe - United Kingdom | Apply | |
Implementation Co-ordinator | Crewe - UK | Customer Service & Operations | Apply |
Telematics Installation Engineer (Field) | remote - UK | Customer Service & Operations | Apply |
Telesales Advisor | Solihull - UK | Sales & Account Management | Apply |
Debt Recovery Advisor | Crewe - UK | Apply | |
Finance Manager | Belfast - Northern Ireland | Finance & Commercial | Apply |
Trainee Management Accountant | Belfast - Northern Ireland | Finance & Commercial | Apply |
Credit Control Officer | Belfast - Northern Ireland | Credit | Apply |
Sales Agent | Galway - Ireland | Sales & Account Management | Apply |
Customer Service Advisor | Galway - Ireland | Customer Service & Operations | Apply |
Sales Advisor - Approaching Existing Customers | Crewe - UK | Sales & Account Management | Apply |
EV Installation Engineer | Watford - UK | Customer Service & Operations | Apply |
EV Installation Engineer | Bristol - United Kingdom | Customer Service & Operations | Apply |
Driver | Leicestershire - UK | Customer Service & Operations | Apply |
Mobile Implementation Manager | Belfast - Northern Ireland | Sales & Account Management | Apply |
Administrator - Customer Data | Crewe - UK | Sales & Account Management | Apply |
Business Development Manager - Construction industry | Salford - United Kingdom | Technology & IT | Apply |
Sales Executive | Salford - United Kingdom | Technology & IT | Apply |
Partnership Account Manager | Crewe - UK | Sales & Account Management | Apply |
Partnership Sales Advisor | Crewe - UK | Sales & Account Management | Apply |
Service Manager | Chiswick - UK | Customer Service & Operations | Apply |
Service Advisor | Newtonabbey - Northern Ireland | Customer Service & Operations | Apply |
Customer Service Advisor - Fuel | Crewe - United Kingdom | Customer Service & Operations | Apply |
Customer Service Advisor - Fuel | York - United Kingdom | Customer Service & Operations | Apply |
Trading Manager | Crewe - UK | Finance & Commercial | Apply |
Commercial Analyst | Crewe - UK | Finance & Commercial | Apply |
SME Broker | Sheffield - United Kingdom | Insurance | Apply |
Commercial Broker | Sheffield - United Kingdom | Insurance | Apply |
Inside Sales Executive - Vehicle Telematics | Milano - Italy | Sales & Account Management | Apply |
Corporate Broker | Sheffield - UK | Insurance | Apply |
Claims Handler | Sheffield - United Kingdom | Insurance | Apply |
Insurance Sales Executive | Crewe - United Kingdom | Insurance |