Customer Service and Operations
Developing you and your experience

Communication is at the forefront of everything we do. Leading with Cisco technology we keep our customers informed and their experience at a level of excellence. MS Teams helps keep our teams connected.

Market-leading CRM platforms give Radius the edge to deliver our clients a first-class journey. These platforms also allow us to tailor the experience for our staff by analysing customer data and trends.

Employee progression is important to us. We offer a range of training courses suited to individuals who want to learn new concepts and theories to allow them to develop and achieve real change in the department.

Career Development
We have ambitious expansion plans across the UK and Europe. You will be joining a high-growth business with opportunities to develop your career in a multitude of support disciplines and countries.
We offer our dedicated agents NVQ level 3 in customer services, customer service excellence and level 3 and 5 diplomas in leadership and management, enabling skill enhancement and experience through a recognised qualification.
For more technical roles, employees will gain advanced accreditations for delivering innovative hosted telephony solutions.
Many of our senior team started their careers in Radius customer service and operations in entry-level roles.

Team Structure
Our first-line and second-line service teams are located across six regional offices with local managers, supported by a national department head aligned to a function director.
We look for ambitious individuals who are prepared to go the extra mile in delivering the best customer experience and understanding the importance of how client interactions underpin repeat business and referrals. Being able to work successfully under pressure is important.
Current opportunities
Job Title | Location | Department | |
---|---|---|---|
HR Administrator | Crewe - UK | HR & Facilities | Apply |
Credit Controller (12 month maternity cover) | Crewe - UK | Credit | Apply |
Account Manager | Crewe - UK | Sales & Account Management | Apply |
Trainee Sales Executive | Horsforth - United Kingdom | Insurance | Apply |
Debt Recovery Executive | Crewe - UK | Credit | Apply |
Credit Control Officer | Crewe - UK | Credit | Apply |
Senior Marketing Manager | Kuala Lumpur - Malaysia | Marketing | Apply |
Telesales Advisor | Nantwich - UK | Sales & Account Management | Apply |
Telesales Advisor | Crewe - UK | Sales & Account Management | Apply |
Application Support Analyst | Crewe - UK | Technology & IT | Apply |
Call Quality Analyst | Crewe - UK | Sales & Account Management | Apply |
Customer Retention Manager | Crewe - UK | Sales & Account Management | Apply |
Head of Sales | Belfast - Northern Ireland | Sales & Account Management | Apply |
Sales Advisor - Telematics | Belfast - Northern Ireland | Kinesis Sales | Apply |
Customer Service Advisor - Spain | Valencia - Spain | Customer Service & Operations | Apply |
Collection Officer (m/w/d) | Berlin - Germany | Apply | |
Account Manager (m/w/d) | Berlin - Germany | Sales & Account Management | Apply |
HR Administrator (m/w/d) | Berlin - Germany | Apply | |
Manager Sales (m/w/d) | Berlin - Germany | Sales & Account Management | Apply |
Inside Sales Consultant (m/w/d) | Berlin - Germany | Sales & Account Management | Apply |
Telesales Manager | Crewe - UK | Sales & Account Management | Apply |
Credit Control Officer | Belfast - Northern Ireland | Credit | Apply |
Sales Executive - £40k OTE | Ipswich - UK | Sales & Account Management | Apply |
Treasury Analyst | Crewe - UK | Finance & Commercial | Apply |
Treasury Associate | Crewe - UK | Finance & Commercial | Apply |
Claims Handler | Sheffield - United Kingdom | Insurance | Apply |
Head of Tax | Crewe - UK | Finance & Commercial | Apply |
Junior Accountmanager binnendienst | Breda - Netherlands | Sales & Account Management | Apply |
Accountmanager Telematica / Kinesis | Breda - Netherlands | Sales & Account Management | Apply |
GPS Analyst | Melton Mowbray - UK | Customer Service & Operations | Apply |
Credit Officer | Galway - Ireland | Credit | Apply |
Sales Administrator | Newtonabbey - Northern Ireland | Sales & Account Management | Apply |
Workshop Foreman | Newtonabbey - Northern Ireland | Customer Service & Operations | Apply |
Administrator | Horsforth - United Kingdom | Insurance | Apply |
Renewals Executive | Horsforth - UK | Insurance | Apply |
Junior Graphic Designer | Crewe - UK | Marketing | Apply |
Billing Assistant | Belfast - Northern Ireland | Finance & Commercial | Apply |
Billing Assistant | Crewe - UK | Finance & Commercial | Apply |
Management Accountant | Crewe - UK | Finance & Commercial | Apply |
Rental Administrator | Melton Mowbray - UK | Customer Service & Operations | Apply |
Trainee Sales Executive | Crewe - UK | Apply | |
Cable Installation Engineer | Belfast - Northern Ireland | Technology & IT | Apply |
Banking Assistant (10 month FTC) | Crewe - UK | Credit | Apply |
Learning and Development Partner | Crewe - UK | HR & Facilities | Apply |
Sales Advisor - Contacting Existing Customers | Crewe - UK | Sales & Account Management | Apply |
Credit Vetting Assistant | Crewe - UK | Credit | Apply |
Credit Monitoring Assistant | Crewe - UK | Credit | Apply |
Credit Manager | Crewe - UK | Credit | Apply |
Assistant Hospitality Manager | Crewe - UK | HR & Facilities | Apply |
Customer Service Advisor | Horsforth - United Kingdom | Insurance | Apply |
Fleet Sales Executive | Horsforth - United Kingdom | Insurance | Apply |
Taxi Sales Executive | Horsforth - United Kingdom | Insurance | Apply |
Technical Team Lead - Customer Service | Belfast - Northern Ireland | Customer Service & Operations | Apply |
Account Manager - Desk Based | Crewe - UK | Sales & Account Management | Apply |
Key Account Manager - Telematics | Belfast - Northern Ireland | Sales & Account Management | Apply |
Operations Administrator | Belfast - Northern Ireland | Customer Service & Operations | Apply |
Sales Manager | Breda - Netherlands | Sales & Account Management | Apply |
Accountmanager binnendienst | Breda - Netherlands | Sales & Account Management | Apply |
Commercieel medewerkers binnendienst | Breda - Netherlands | Finance & Commercial | Apply |
Operations en customer support agent Telematics / Kinesis | Breda - Netherlands | Customer Service & Operations | Apply |
Incassomedewerker | Breda - Netherlands | Finance & Commercial | Apply |
Administrator | Dundalk - Ireland | Insurance | Apply |
Business Development Manager - Telecoms | Chiswick - UK | Sales & Account Management | Apply |
Telecoms Account Manager | Crewe - UK | Customer Service & Operations | Apply |
Outbound Sales Advisor - Telematics | Belfast - Northern Ireland | Sales & Account Management | Apply |
Lawyer | Crewe - UK | Legal | Apply |
Sales Agent | Galway - Ireland | Sales & Account Management | Apply |
Senior Systems Accountant | Crewe - UK | Finance & Commercial | Apply |
Systems Accountant | Crewe - UK | Finance & Commercial | Apply |
Trainee Finance Assistant | Crewe - UK | Finance & Commercial | Apply |
Assistant Financial Controller - Financial Analysis | Crewe - UK | Finance & Commercial | Apply |
Purchase Ledger Manager & Data Analyst | Crewe - UK | Finance & Commercial | Apply |
Trainee Management Accountant | Crewe - UK | Finance & Commercial | Apply |
Trainee Telesales Advisor | Solihull - UK | Sales & Account Management | Apply |
Credit Collector | Kuala Lumpur - Malaysia | Credit | Apply |
Credit Vetting Officer | Kuala Lumpur - Malaysia | Credit | Apply |
People Advisor | Crewe - UK | HR & Facilities | Apply |
People Partner | Belfast - Northern Ireland | HR & Facilities | Apply |
Graduate Future Leaders Programme | Crewe - UK | Graduates & Students | Apply |
Trainee Sales Executive | Sheffield - United Kingdom | Insurance | Apply |
Trainee Sales Executive | Crewe - UK | Insurance | Apply |
Appointment Setter | Sheffield - United Kingdom | Insurance | Apply |
Customer Service - Data Enrichment | Galway - Ireland | Customer Service & Operations | Apply |
Technical Support - Telecoms | Aberdeen - UK | Technology & IT | Apply |
Provisioning Executive | Belfast - Northern Ireland | Customer Service & Operations | Apply |
Sales Coordinator | Crewe - UK | Sales & Account Management | Apply |
Telesales Advisor | Milton Keynes - UK | Sales & Account Management | Apply |
Rental Administrator | Ipswich - United Kingdom | Customer Service & Operations | Apply |
Head of Sales | Ipswich - UK | Sales & Account Management | Apply |
Regional Executive Assistant | Sheffield - UK | Insurance | Apply |
Telecoms System Engineer | Belfast - Northern Ireland | Technology & IT | Apply |
National Account Manager | Belfast - Northern Ireland | Sales & Account Management | Apply |
Sales Executive | Horsforth - UK | Insurance | Apply |
Trainee Data Processor | Crewe - UK | Finance & Commercial | Apply |
Purchase Ledger Assistant | Crewe - UK | Finance & Commercial | Apply |
Customer Service Co-Ordinator | Shrewsbury - UK | Sales & Account Management | Apply |
Sales Executive | Celbridge - Ireland | Sales & Account Management | Apply |
Account Executive - Radius Connect Solutions | Belfast - Northern Ireland | Sales & Account Management | Apply |
Account Manager Onsite - Radius Connect | Belfast - Northern Ireland | Sales & Account Management | Apply |
Vehicle Leasing Sales Consultant | Crewe - UK | Sales & Account Management | Apply |
Inside Sales Executive - Vehicle Telematics | Vimercate - Italy | Sales & Account Management | Apply |
Kinesis Sales Advisor | Vimercate - Italy | Sales & Account Management | Apply |
Internal and External Communications Partner | Crewe - UK | Marketing | Apply |
Head of Reward | Crewe - UK | HR & Facilities | Apply |
Hosted Voice and Connectivity Specialist | Chiswick - UK | Sales & Account Management | Apply |
SME Broker | Sheffield - UK | Insurance | Apply |
Sales Executive Desk Based - Radius Connect | Belfast - UK | Sales & Account Management | Apply |
Appointment Setter | Belfast - Northern Ireland | Sales & Account Management | Apply |
Fraud Analyst | Crewe - UK | Credit | Apply |
Technical Content Writer | Salford - UK | Marketing | Apply |
IT Support Industrial Placement Year (2023-2024) | Crewe - UK | Technology & IT | Apply |
Facilities Industrial Placement Year (2023- 2024) | Crewe - UK | HR & Facilities | Apply |
Client Support Executive - Telecoms Division | Crewe - UK | Customer Service & Operations | Apply |
Telematics Installation Engineer (Field) | London - UK | Customer Service & Operations | Apply |
Telematics Installation Engineer (Field) | remote - UK | Customer Service & Operations | Apply |
Sales Executive | Celbridge - Ireland | Sales & Account Management | Apply |
Vehicle Leasing Sales Consultant | leicestershire - UK | Sales & Account Management | Apply |
Customer Support Advisor | Lewes - UK | Customer Service & Operations | Apply |
Key Account Manager | Crewe - UK | Sales & Account Management | Apply |
Sales Executive - Vehicle Tracking | Crewe - UK | Sales & Account Management | Apply |
Senior Sales Executive | Ipswich - UK | Sales & Account Management | Apply |
Inside Sales Executive - Kinesis | Paterna - Espana | Sales & Account Management | Apply |
Hosted Telecoms Business Development Specialist | Crewe - UK | Sales & Account Management | Apply |
C# Developer | Crewe - UK | Technology & IT | Apply |
Group Conversion Rate Optimisation (CRO) Manager | remote - UK | Marketing | Apply |
1st Line Support Technician | Salford - UK | Technology & IT | Apply |
Business Development Manager - Telecoms | Crewe - UK | Sales & Account Management | Apply |
Field Account Manager- Radius Connect | Belfast - Northern Ireland | Sales & Account Management | Apply |
Business Support Administrator | Crewe - UK | Customer Service & Operations | Apply |
Technical Delivery Manager | Crewe - UK | Technology & IT | Apply |
Inbound Sales Advisor | Ronse - Belgium | Sales & Account Management | Apply |
Account Manager | Ronse - Belgium | Sales & Account Management | Apply |
Outbound Sales Advisor | Antwerp - Belgium | Sales & Account Management | Apply |
Credit Officer | Antwerp - Belgium | Credit | Apply |
Server and Cloud Engineer | Crewe - UK | Technology & IT | Apply |
Senior Provisioning Executive | Belfast - Northern Ireland | Customer Service & Operations | Apply |
Business Development Manager - South West | Bristol - UK | Sales & Account Management | Apply |
Business Development Manager - South of England | Ipswich - UK | Sales & Account Management | Apply |
Software Development Manager | Crewe - UK | Technology & IT | Apply |
Sales Consultant (m/w/d) | München - Deutschland | Sales & Account Management | Apply |
Business Development Manager, Telematica | Vimercate - Italy | Sales & Account Management | Apply |
DevOps Engineer | Crewe - UK | Technology & IT | Apply |
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