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Telematics charges
Account Charges
| Definition | Charge | |
|---|---|---|
| Out of Hours Surcharge | Additional charge per device fitted on weekends. | $100.00 |
| Configuration Fee | Fee for initial device setup. | $70.00 |
| Returned DD Charge | Charge for a missed Direct Debit payment. | $20.00 |
| Kinesis Insight | A weekly report sent directly to your inbox summarising your fleet activity (charge per vehicle tracking subscription per month). | $5.00 |
| Service call | Charge per appointment for an engineer to check and repair an issue. | $100.00 |
| Missed Appointment / Late Cancellation | Charge per vehicle non-attendance or cancellations made after 8am on the last business day prior to the appointment. | $120.00 |
| No Fault Found Fee | Charge per device when no defect is found after it is reported faulty. | $55.00 |
Tracking Charges
| Definition | Charge | |
|---|---|---|
| Device Non-Return Fee | Charge per tracking device that has not been returned to Radius within 60 days from the device being placed on Permanent Stop. | Vehicle $100.00 Asset $135.00 |
Camera Charges
| Definition | Charge | |
|---|---|---|
| Camera Non-Return Fee | Charge per camera that has not been returned to Radius within 60 days from the camera being placed on Permanent Stop. | $200.00 |
These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.