Stolen vehicle/asset recovery

If you have our neon-r with stolen vehicle recovery service installed and have suffered a theft, please contact our team for immediate support.

Stolen vehicle/asset recovery process:

Step 1: Report the theft to the police.

Step 2: Obtain a crime reference number from the police.

Step 3: Call our Investigations Unit on the provided number: 0808 159 3260

Step 4: Provide your:

  • Account number
  • Vehicle registration
  • Crime reference number

Step 5: Theft mode is activated on the neon-r tracker.

Step 6: The Radius Investigations Unit is deployed.

Two vans on the back of a flatbed truck