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Protect against claims from faulty or unsafe products
Win contracts with suppliers by proving you're covered
Tailored policies from a variety of insurers and access to fast, expert support

We work with a wide panel of leading insurers to find the most suitable quotes and provide tailored cover designed specifically for your needs.
Our team of insurance specialists have more than 70 years of experience in the industry.
Our agents conduct a thorough fact find to understand your unique requirements, then work with insurers to get you the cover you need.
Radius offers telecoms, fuel cards, telematics, insurance, electric vehicle charging, energy and vehicle solutions to businesses across five continents.





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For a simple product liability insurance definition, it’s a policy that protects businesses against claims related to faulty or harmful products. Does your business sell, manufacture, or distribute products? If they cause injury or property damage, you could face legal action. Even if you’re not the manufacturer, you may still be liable if your brand name appears on the product or if you import goods from outside the EU.
Product liability insurance covers potential legal fees and compensation costs. For small businesses, a single claim can result in financial ruin. That makes this cover essential.

Even if you don’t directly manufacture the products yourself, you could still be held responsible if an item you sell causes harm. Without product and liability insurance, the cost of defending a legal claim can be devastating for any small business. Suitable coverage ensures you can handle these risks without financial difficulty.
Any business involved in producing, selling, or distributing physical products should consider product liability insurance. This includes:
Manufacturers
Retailers
Wholesalers
E-commerce businesses
Hospitality
Outlets offering customised or handmade goods

You could be liable if one of your products causes injury or damage. Product liability insurance covers legal costs and settlements, saving you from potentially crippling financial consequences.
Defending a claim in court, even if it’s unfounded, can be expensive. Product liability insurance supplies the financial support to cover legal fees and expert representation.
Product-related incidents can seriously harm your brand’s credibility. The right insurance allows you to address claims professionally, which helps to maintain customer trust.
Many retailers and suppliers require proof of product liability insurance before working with you. Coverage helps secure business partnerships and expand your market opportunities.
From faulty components to allergic reactions, product liability insurance covers various risks associated with the goods you sell.
Expanding your product range and entering new markets carries risks. Insurance protects from unforeseen claims, allowing you to innovate and scale with added confidence.
Injuries. Illnesses. Property damage. If defective or unsafe products lead to these issues, product liability insurance covers claims. This includes manufacturing defects, design flaws, and failure to include adequate warnings or instructions.
You don’t necessarily need to be the manufacturer of the product. Importers and distributors can also be caught up in legal action. For instance, you can still be held liable if you’re not directly responsible for a defect. With product liability insurance, your business can handle unexpected claims without suffering major financial setbacks.

Product liability insurance likely won’t cover for intentional negligence and bad workmanship. Claims can be denied, for example, if a defect is caused by deliberate misconduct. It doesn’t cover product recalls, which require separate insurance. Furthermore, warranty claims – like dissatisfaction with a product’s performance rather than damage or injury – typically aren’t included.
By understanding exclusions, you’re in a better position to obtain the right combination of coverage to protect your business from different types of risks.

You want to protect your small business. One step towards that goal involves selecting the right product liability insurance. That’s where we help. At Radius, we work with a wide panel of leading insurers to find tailored product and liability insurance to suit your needs. Our experts assess your business, understand your risks, and find comprehensive protection at a competitive price.
Whether you manufacture, sell, or distribute products, we can add that layer of protection against unexpected claims. Get in touch to compare quotes and secure the best coverage for your business.

Can’t find an answer to your question? Talk to the Radius customer support team on 0333 070 5876. We’re here to help you with any questions or concerns you may have.

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Need help? The customer support team at Radius operates across more than 50 offices worldwide, providing local contact with a global presence. Let us know how we can assist you.

Radius Business Solutions (UK), a trading name of UK Fuels Limited, Radius Insurance Solutions Limited and Milestone Insurance Consultants Limited are owned by Radius Limited, with registered company number 08260702. Registered address: Eurocard Centre, Herald Park, Herald Drive, Crewe, Cheshire, CW1 6EG. Radius Insurance Solutions Limited is a registered company (number 3668469 and FCA reference number 300425). Radius Insurance Solutions is a trading style of Milestone Insurance Consultants Limited (registered company number 04587285 and FCA reference number 307191). Authorised and regulated by the Financial Conduct Authority.