EV charge point installation guide

Whether you're a homeowner or a business owner looking to embrace electric vehicles, installing an EV charger is a crucial step in your journey. Installing an EV charging point requires careful planning and consideration to ensure a safe and successful installation. We've put together a guide outlining all the essential information you’ll need to make the process as smooth as possible.

EV charging installers

To ensure a safe and seamless installation experience, it’s important to work with approved installers specialising in EV infrastructure. At Radius Charge, our engineers are qualified electricians to the latest regulations (18th Edition wiring regulations) and hold an ECS gold card, which states Level 3 competency based (NVQ) skills. In addition, if you want to take advantage of one of the EV charging grants available from the UK Government, it’s essential to use OZEV-approved installers for the work. As a trusted OZEV-approved installer, Radius Charge takes pride in our ability to safely and successfully install any of our OZEV-approved chargers.

Installing an EV charging point at home

Home EV chargers allow you to conveniently recharge your vehicle around your lifestyle and from the comfort of your own home. Once you’ve chosen your charging hardware, our team handles the entire installation process for you, and are available for support throughout your journey.

Ev charger installation

Our home charge point installation process

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1. A few quick questions

Complete our quick online survey so that we fully understand your charging requirements.

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2. Choose your charger

Our EV experts will work with you to choose hardware most suited to your needs, whether you want to prioritise power, size, spec or style.

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3. Receive your quotes

We’ll send you quotes for our recommended hardware and solution, supporting you in choosing the installation location, advising a cable route, and organising your installation date.

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4. Expert installation

Our qualified engineers will install your chosen charger to the agreed specifications. This usually takes around 4 hours to complete.

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5. Demonstration

Once installed, the engineer will tidy the area, test your charger, and show you how it easy it is to operate. Afterwards, our dedicated customer support team is available to answer any questions and troubleshoot any issues that may arise.

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Installing an EV charging point at a business

Installing EV chargers at business premises allows your employees and customers to conveniently charge their vehicle whilst they work or visit the property. This makes EV chargers the perfect solution for workplaces, retail locations, and fleets, improving efficiency and employee satisfaction. Although the installation process is similar to a home charger, the process is more complicated as there are more factors to consider.

Our business EV charger installation process

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Site survey

Complete our quick online survey so that we fully understand your charging requirements. In some cases, we may send out one of our qualified engineers and/or surveyors to survey your premises, so we fully understand your site requirements.

2

Choose your hardware

Our EV experts will collaborate with you to choose the hardware most suited to your needs, whether you want to prioritise power, size, spec or style.

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Expert installation

Our qualified engineers will install your chosen charger to the agreed specifications. This could include any required electrical or civils work.

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Demonstration

Once installed, the engineer will tidy the area, test your charger/s and give a short demonstration.

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Activation your platform

We’ll set you up on our intuitive software platform so you can manage your EV estate with ease.

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Optimal locations for business EV chargers

Preparing for your EV charger installation

Once you’ve completed your survey, chosen your hardware and your installation date has been booked, there are a few things you can do to prepare to ensure a smooth and seamless installation:

Ensure that the cable route and the installation area are free from furniture, stored items, or any other potential tripping hazards. Any obstructions may cause delays or prevent the installation from taking place.

We’ll need to connect to your Wi-Fi to enable your charger’s smart features, so have your password to hand so we can test the connection before the engineer leaves.

Ensure the key decision maker can be present during the installation, and that there is easy access to your fuse board and electricity meter. For safety reasons, we also ask that children and pets are kept away from the working area until the installation is fully completed.

The engineer will need to switch off the power supply for part of the installation, which can be up to 2 hours depending on the size of the installation.

Installation is just the start of your EV journey

EV charge card in use

EV charge cards

It’s never been easier to recharge your EV whilst on the move. Empower your employees with a charge card that gives them access to one of the UK’s largest charging networks when they’re out on the road.

Mobile Phone Featuring Electric Charger

EV charging software

Our intuitive software gives you full control of EV chargers at home or at your business premises.

Frequently asked questions

Can’t find an answer to your question? Talk to the Radius customer support team on 0330 828 8555. We’re here to help you with any questions or concerns you may have.

Partnership

Why choose Radius?

With innovative solutions built around the needs of our customers, we've established an international reputation for helping businesses grow sustainably.

Expertise

Our team has over 34 years of experience helping more than 400,000 customers globally.

Trust

We are an internationally-acclaimed provider with numerous awards for our products and services.

Choice

Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.

Solutions

Use our award-winning technology and services to save your business time and money.

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