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CrossConnect: telephony built with high-extensions in mind
Match functionality to different users
Avoid overpaying for capabilities certain users don't require
Managed all in one cloud platform
Not every extension needs the same phone system features
In hospitality, education and healthcare environments and other large or multi-site organisations, phones can be needed almost everywhere. But the way they're used can very significantly.
Reception and administrative teams may need broader communications functionality, while a hotel room or classroom may simply need reliable access to core telephony.
Radius CrossConnect provides this flexibility to match communications capabilities to how different users and locations actually work, rather than taking the same approach to every extension.
CrossConnect matches licences to actual user needs
Match licences to different needs
Utilise different CrossConnect licence options across your organisation, giving users the level of telephony functionality their role requires.
Reduce unnecessary licensing costs
Match licence types to actual use, helping to avoid overpaying for functionalities that aren't required across every extension.
Bring everything into one platform
Manage different users, extensions and locations through the same cloud telephony platform, simplifying your communications environment.
Connect your business tools
Integrate CrossConnect with compatible CRM and business applications, including Microsoft Teams, to connect telephony with the tools your teams already use.
Scale across sites and users
Add users and support different locations as your requirements change, without being tied to a traditional on-site phone system.
Built for operational environments
Support the different communications needs found across hospitality, healthcare, education, and other extension-heavy, low-to-medium call volume environments.
Flexible licences for each user
CrossConnect Extension
Core cloud telephony for lower-use extensions
- Make and receive calls with HD audio
- Access voicemail-to-email, call recording and presence
- Get the essential calling functionality needed for internal and occasional use
- Keep administration simple with limited admin functionalities
Best suited to: classrooms, hotel rooms, hospital wards, shared spaces or end-users
Cross Connect Full
Full cloud telephony for users with broader communication needs
- Handle calls with IVR (integrative voice response) and Attendant Console
- Collaborate with Group Chat, File Sharing, and 3-way Conferencing
- Access call recording, voicemail-to-email, presence and HD audio
- Manage your service with full administrative tools
Best suited to: receptions, administrators, managers and other frequent callers
Industries benefitting from CrossConnect
Connect CrossConnect with the tools your teams already use
CrossConnect can integrate with more than 300 CRM and business systems, helping connect business communications with the applications your teams use every day.
How it works
Consult
We take the time to understand the way your business works and how you communicate within your teams and with your customers.
Recommend
We design a solution that’s bespoke to your needs and what’s important to you. We’ll always include futureproofing in your proposal too.
Connect
Our Radius engineers will be on-site to install and roll out your solution, whether that’s a new hosted phone system, cloud migration or mobile phone and SIM distribution.
Support
We’ll introduce you to your account manager and support contacts so you always have someone to call on. We’ll also let you know how your users can get support.
Get started
Frequently asked questions
Can’t find an answer to your question? Talk to the Radius customer support team on 0330 818 5000. We’re here to help you with any questions or concerns you may have.
Why choose Radius?
Our international presence impacts over 470,000 businesses across five continents.
Expertise
Our team has over 36 years of experience helping more than 470,000 customers globally
Trust
We are an internationally-acclaimed provider with numerous awards for our products and services.
Choice
Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.
Solutions
Use our award-winning technology and services to save your business time and money.
Can’t find what you are looking for?
Need help? The customer support team at Radius operates across more than 49 offices worldwide, providing local contact with a global presence. Let us know how we can assist you.
