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Connect and collaborate with cloud-based phone systems
Move beyond traditional phone lines
Make and receive calls from anywhere
Scale your phone system as your business grows
Over 15,000 businesses choose us
Business calling is changing. Is your business futureproofed?
The UK's traditional telephone network is being retired, meaning businesses still relying on legacy phone lines nee to move to digital alternatives. Cloud communications give you a flexible way forward, replacing traditional infrastructure with business calling delivered over an internet connection.
Whether you're planning ahead or already reviewing your phone system, Radius can help you navigate your options and make the move with confidence.
What are cloud communications?
Cloud communications moves your business phone system away from traditional phone lines and on-site infrastructure, allowing calls and other communications to be delivered over the internet.
Instead of being tied to a desk phone or location, users can access their business communications across compatible desk phones, computers and mobile devices. Your business can also manage users, numbers and calling features more easily as your requirements change.
Features of our cloud phone systems
Work from more places
Access business communications across compatible devices, keeping your teams connected whether they're in the office, working remotely or on the move.
Intelligent call routing
Use call routing, forwarding, auto-attendant and IVRs (interactive voice response) to direct callers to the right person, team or department.
Add users as you grow
Add or remove users and lines as your requirements change, giving your business greater flexibility as it evolves.
Connect your business tools
Integrate compatible CRM and productivity platforms to bring customer information and communications together.
Greater reporting and visibility
Use call analytics and reporting to monitor performance, identify trends and understand how your business handles calls.
Record and transcribe conversations
Access call and meeting recording and transcription to support training, quality assurance and other business requirements.
What happens when you move your phone system to the cloud?
Moving to cloud communications doesn't simply mean switching off your existing system and starting again. Radius will take a look at how your business communicates today, including assessing:
- Your phone numbers: We'll assess your existing business numbers and the options for moving them to your new cloud service
- Your equipment: We'll consider your current set up and identify what can continue to be used and where new equipment may be required
- Your connectivity: Cloud calling relies on your internet connection, so we will consider connectivity as part of your wider communications setup
- Your users: We'll understand who needs what, helping configure users, features and call flows around the way your business works
Cloud communication products from Radius
Radius is home to a range of advanced cloud communication solutions. This range of options allows us to meet the unique needs of each business.
Contact centre solutions
Transform your customer support with our contact centre solutions. Built for efficiency and scalability, they include advanced features like real-time analytics and AI-driven tools for exceptional service across all customer touchpoints.
Unified communications
Streamline collaboration with our unified communications platform. Integrate voice, video, messaging, and file sharing into a single, user-friendly interface for greater flexibility and productivity.
SIP trunking
Optimise your communication infrastructure with Radius’ SIP trunking services. Cost-effective, reliable, scalable. It integrates seamlessly with existing PBX systems for high-quality calls and reduced operational expenses.
The Big Switch Off
Businesses need to make sure they move to the cloud as soon as possible, with the legacy telephone network due to be completely switched off by 2027. In understanding the way your business operates, we can recommend a solution to suit you now that’s also scalable for the future.
PSTN – the Public Switched Telephone Network is a network of underground copper wires, hardwired from homes and businesses to switching centres. This carries voice calls through the network to the call receiver’s telephone. The advancement of the internet over the last century means user requirement has evolved rapidly and The Big Switch Off allows for new technology and infrastructure to be developed.
All your business technology in one place
Extensive product portfolio
We provide telecoms and IT solutions under one roof, which saves you time in dealing with several providers.
Experience and expertise
With over 30 years in the industry, our experts are here to advise on the best solution for your business.
Futureproof
We’ll always recommend products that fit with your ambitions, making you well-equipped for growth and expansion.
Dedicated UK support
With UK based engineers across the country you can rely on our expert teams to be on hand to help whenever you need it.
How it works
Consult
We take the time to understand the way your business works and how you communicate within your teams and with your customers.
Recommend
We design a solution that’s bespoke to your needs and what’s important to you. We’ll always include futureproofing in your proposal too.
Connect
Our Radius engineers will be on-site to install and roll out your solution, whether that’s a new hosted phone system, cloud migration or mobile phone and SIM distribution.
Support
We’ll introduce you to your account manager and support contacts so you always have someone to call on. We’ll also let you know how your users can get support.
Get started
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Frequently asked questions
Can’t find an answer to your question? Talk to the Radius customer support team on 0330 818 5000. We’re here to help you with any questions or concerns you may have.
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Why choose Radius?
Our international presence impacts over 470,000 businesses across five continents.
Expertise
Our team has over 36 years of experience helping more than 470,000 customers globally
Trust
We are an internationally-acclaimed provider with numerous awards for our products and services.
Choice
Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.
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Can’t find what you are looking for?
Need help? The customer support team at Radius operates across more than 50 offices worldwide, providing local contact with a global presence. Let us know how we can assist you.
