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Business IT support services
Bespoke IT support for businesses to match their needs and scale with growth.
Expert IT specialists offering round-the-clock support, including local engineers available for on-site assistance.
Future-proof your business with scalable solutions and reliable technical expertise.
Professional IT business support services
IT support to propel your business forward.
The world is seeing an increasing reliance on digital systems. This is why business IT support services are a growing necessity for companies – both big and small – to ensure their technology is secure and functions smoothly. With reliable business IT support, companies can prevent downtime, reduce risks, and drive productivity.
Our business IT Support: What’s included
- Help desk support: Access to specialist business IT support. UK-based, our dedicated team of experts are ready to answer queries and solve technical issues.
- Network setup and management: Design, implement, and manage network solution to optimise your business operations.
- Cybersecurity services: We safeguard your data from cyberthreats through proactive monitoring and advanced security measures.
- Data backup and recovery: Has your company suffered data loss? Our reliable backup solutions offer fast recovery and keep your business running smoothly.
- Cloud services management: Scalable cloud-based solutions for secure storage, collaboration, and business flexibility.
- Software installation and licensing management: Installation, updates, and license management for your company’s essential software tools.
- Remote monitoring and management (RMM): Through constant system monitoring, we can detect – and resolve – potential issues before they impact your business.
- VoIP and communication system support: Enjoy seamless, reliable communication with support for your VoIP and other communication systems.
- Patch management: Timely software updates and patches to keep your systems running smoothly, as well as prevent security exploits being used by attackers.
- User training and education: With training and education, you can push your team to better use your business IT tools and enhance overall efficiency.
- Strategic IT consulting: As part of our IT support services for business, we offer expert advice on what steps to take with your technology.
How it works
Consult
We take the time to understand the way your business works and how you communicate within your teams and with your customers.
Recommend
We design a solution that’s bespoke to your needs and what’s important to you. We’ll always include futureproofing in your proposal too.
Connect
Our Radius engineers will be on-site to install and roll out your solution, whether that’s a new hosted phone system, cloud migration or mobile phone and SIM distribution.
Support
We’ll introduce you to your account manager and support contacts so you always have someone to call on. We’ll also let you know how your users can get support.
Get started
The benefits of outsourcing IT business support
Cost-effective
Outsourcing your IT support eliminates the need for internal team hiring, training, and overhead costs. Instead, you receive predictable monthly fees alongside reliable business IT support.
Improved security
By outsourcing IT support, businesses can enjoy constant security monitoring and compliance with industry standards. You protect sensitive data and minimise the risk of cyberthreats.
24/7 monitoring and support
Resolve IT issues promptly with round-the-clock monitoring and support. You can minimise disruptions and maintain business continuity by offering both remote and on-site assistance.
Easy scalability
Adjust your IT support to align with business growth. Outsourcing supplies the flexibility to scale services quickly without the need to hire, train, and restructure an internal team.
Customised IT solutions
Enjoy IT support tailored specifically to your company’s unique requirements and objectives. From minor adjustments to large-scale system changes, your IT strategy aligns with your vision.
Focus on core objectives
Managed IT support allows your team to concentrate on core business operations. Reduce time on technology challenges, focus more on enhancing customer satisfaction and company growth.
IT support for businesses of all sizes
With dedicated IT support, business types of all industries and sizes can transform their operations.
Sole traders
When time and budget are stretched, it can be difficult to focus on your craft while also managing IT needs. Support gives you access to essential tech solutions and creates reliable, secure systems.
Small businesses
Scale effectively with IT support for business that grows with you. Access the tools required to optimise your operations from cybersecurity to software management.
Enterprise
Enhance your enterprise’s operational efficiency with bespoke IT support. Custom solutions, proactive monitoring, and other forms of support meet large-scale demands effectively.
Is outsourcing IT support more cost-effective?
Cut costs, not quality. Why outsourcing IT works.
Outsourcing IT support is a smart investment for any company aiming to save without compromising on quality. How does IT support in business save money? Well, it eliminates expensive recruitment and infrastructure costs. In its place, you gain expert services at a relatively inexpensive monthly fee.
By outsourcing, you benefit from a more cost-effective approach while still gaining access to advanced tools.
How to get started with managed IT support?
Professional managed IT support services with Radius.
As a leading business IT support company, Radius is here for your technology needs. We kickstart your journey with a free IT security and disaster recovery review, which offers a thorough analysis of your infrastructure, broadband, and more. With this information, we provide expert recommendations on how to improve your operations, whether this is implementing disaster recovery plans or enhancing your cybersecurity.
By getting your business prepared from the start, you can maximise the benefits of managed IT support.
Frequently asked questions
Can’t find an answer to your question? Talk to the Radius customer support team on 0330 818 5000. We’re here to help you with any questions or concerns you may have.
What happens if we experience an IT emergency?
Can we pay monthly for our IT and telecoms package?
What is the response time for on-site support if we need it?
Does Radius assign us a dedicated IT specialist?
Partnership
Why choose Radius?
With innovative solutions built around the needs of our customers, we've established an international reputation for helping businesses grow sustainably.
Expertise
Our team has over 34 years of experience helping more than 400,000 customers globally.
Trust
We are an internationally-acclaimed provider with numerous awards for our products and services.
Choice
Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.
Solutions
Use our award-winning technology and services to save your business time and money.
Need help?
Can’t find what you are looking for?
The customer support team at Radius has a global reach with over 50 offices to offer local contact with an international presence. Let us know how we can help.
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