The challenge

Nine months before working with Radius, GTI faced a significant challenge when a driver error caused a serious motorway incident, leading to a large insurance claim, road closures, and investigations. Although GTI was cleared and praised for strong operations, the incident doubled insurance premiums and caused two years of disruption and reputational risk. GTI had proactive risk measures in place but needed to rebuild insurer confidence and manage rising insurance risk.

As Pete Child, GTI’s Transport Manager, put it:

“Our insurance expenses jumped significantly before working with Radius, more than twice what we were paying before. It was a huge spike.”

The solution

GTI quickly reduced risks by installing tipping alarms, reinforcing mobile phone policies, and emphasising daily driver risk assessments, especially for off-road jobs. However, they needed external support to manage rising insurance costs and risks.

Working with Radius, GTI received targeted help to strategically navigate the insurer market and control long-term costs without changing their strong operations.

Our team acted as trusted advisors, helping to:

• Limit brokers approaching insurers to reduce market fatigue and prevent premium inflation.
• Improve claims visibility with detailed breakdowns (driver, vehicle, cost, summaries) for early identification and proactive action.
• Guide renewal planning toward a three-year agreement to cushion cost spikes and manage outstanding claims near renewal.

Pete explains:

“Radius took it away from us - we do tippers, you do insurance. And the team’s been brilliant - not in your face, but always in touch when needed and helping us manage down our claims at key moments.”

The impact

• GTI stabilised insurance costs through a three-year agreement and strategic claims handling, reducing premium volatility and supporting budgeting confidence.
• Improved claims visibility gave GTI early insight into risks, helping to challenge unnecessary payouts and strengthen internal processes.
• Streamlined broker management reduced insurer fatigue, preventing further premium inflation and minimising administrative overhead for GTI.
• With Radius managing insurer relationships and providing ongoing expert advice, GTI stayed focused on core operations and improved renewal outcomes with stronger negotiating power.