Founded in 1995, Irwin M&E is a mechanical and electrical services provider based in Northern Ireland. The company delivers integrated building services solutions across commercial, industrial, and public sector projects throughout the UK and Ireland.
The challenge
Irwin M&E needed a telecoms solution that could scale with their growing team of mobile engineers and support cloud-based tools across multiple sites. At the same time, they were looking for a more straightforward, time-saving approach to energy procurement, particularly as they prepared for a major office move. Previous providers offered limited contract flexibility and overly complex billing, so clarity and continuity were key priorities.
The solution
Radius delivered across both divisions:
- Telecoms: A fully integrated setup including landlines, mobile phones, broadband and a dedicated leased line.
- Energy: Group-wide procurement strategy across all buildings, including transition support during the office move.
- Account management: A single point of contact coordinated efforts across both divisions, with our experts providing straightforward advice so their team can make confident, informed decisions without being overwhelmed by unnecessary complexity.
"They don't oversell. We get the right information to make confident decisions, and we've been with Radius for over 15 years now." - Keith Stewart, Managing Director
The results and impact
Radius' integrated approach has delivered clear benefits across Irwin M&E's operations:
- Engineers now use mobile tools to collect data and respond to clients faster.
- Reliable broadband and a leased line enable seamless use of cloud systems and remote working.
- Energy procurement delivers clear cost savings and simplified invoicing, reducing admin time.
- The office relocation was smooth and disruption-free, thanks to proactive contract management.
- A single, knowledgeable account team provides consistent support and clear advice, so informed decisions can be made.
