Radius wins award for customer value management

We are thrilled to share that Radius’s Telecoms & IT business has won the ‘Customer Value Management’ award at the annual Vodafone Partner Awards.

This recognises the efforts of the Radius sales and marketing teams for their dedication to enhancing customer experience by incorporating new communications channels like WhatsApp, helping busy small businesses be more agile in communicating with their account support.

Vikki Nunn, Director of In-Life for Radius Telecoms & IT said: “This recognition underpins our unwavering commitment to improving customer experience through innovative communication solutions. It’s important that our customers can reach us easily and via a platform convenient to them. The introduction of WhatsApp as part of our multi-communication strategy gives SMEs a seamless way of contacting the team.”